Working at Respite Breaks - Epwell rd.
8 Epwell Road, Birmingham, B44 8DD
Operated by Respite Breaks Limited
2 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by management and enjoy their jobs in a compassionate culture, but activities are basic without transport or a structured programme."
Safety & Risk
7/10
✓
Systems were in place to keep people safe from risk of avoidable harm. Accidents and incidents were recorded and analysed by the registered manager
Staff Culture
8/10
✓
Staff spoke with kindness and compassion about the people they supported and told us they enjoyed their jobs. One staff member said 'I get a buzz out of helping the families'
Staffing Levels
6/10
✓
There were sufficient numbers of staff on duty to support people. The provider followed safe recruitment processes
Training & Dev
6/10
✓
We reviewed information that confirmed staff training was up to date and relevant to their role. New staff completed an induction including shadowing and the care certificate
Management
8/10
✓
Staff told us they felt well supported by the registered manager, received regular supervision and had attended team meetings. One staff member said '[Registered manager] has an open door, she's made it clear she wants staff to be open and honest'
Programmes
4/10
!
People were supported to do things they enjoyed such as paddling pool and walks. One relative said 'They don't have transport to take people out. It would be nice if they had the use of a vehicle'
Points to consider
No activities coordinator or structured programme, so the role mostly involves basic things like garden play, walks, and cooking with no transport for outings
They [provider] don't have transport to take people out. It would be nice if they had the use of a vehicle so they could do different activities
Only standard training like induction and care certificate with nothing extra like specialist courses
New staff to the service completed an induction. This included shadowing an experienced staff member and completing essential training for their role. For example, completing of the care certificate
Staffing is enough for safe one-to-one care but nothing special like long-term team stability mentioned
There were sufficient numbers of staff on duty to support people. Relatives we spoke with told us they felt the service was safe... because [person] is on one to one
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews