Working at Residential Care Providers Limited
157 Harrow View, Harrow, HA1 4SX
Operated by Residential Care Providers Limited
5 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported by approachable management with high retention and positive teamwork, but basic activities and gaps in safety records hold it back."
Safety & Risk
6/10
✓
The majority of MARs we looked at were completed fully with no gaps. However, we found [...] gaps [...] the service had failed to identify these. [...] there was a lack of information recorded about subsequent action taken by the home following an accident/incident.
Staff Culture
8/10
✓
Morale among staff was positive and they spoke enthusiastically about working at the home. Staff spoke positively about team working in the home [...] 'Good team work here. It is a small team. We have an open-minded team.'
Staffing Levels
8/10
✓
There was a high retention level of care workers in the home. The majority of care workers had worked at the home for a number of years which provided continuity and consistency [...] I like that there are not agency staff.
Training & Dev
7/10
✓
Records showed that staff had also obtained national vocational qualifications (NVQ) in health and social care. Staff received training in specialist areas relevant to the needs of individual people, such as positive behaviour techniques and autism. Staff had regular support, supervision sessions and yearly appraisals.
Management
8/10
✓
Staff spoke positively about their experiences working at the home and said that they received support from management. Staff told us management were approachable and felt their own work was valued.
Programmes
5/10
!
The home had a dedicated activities room. [...] activities which included arts and crafts, puzzles, word games and board games. People spent time in ways they enjoyed, such as going to the day centre, shopping in town and meals out.
Points to consider
Only basic activities like arts, crafts, games and outings, no dedicated coordinator or specialist programmes to enrich the role.
The home had a dedicated activities room. People were able to get involved with activities which included arts and crafts, puzzles, word games and board games. People spent time [...] going to the day centre, shopping in town and meals out.
Medication record checks missed some gaps and incident forms did not always record follow-up actions.
However, where we found gaps the service had failed to identify these. [...] there was a lack of information recorded about subsequent action taken by the home following an accident/incident.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews