Working at Residential Care Providers Limited

Systems and processes were in place to help protect people from the risk of harm. Staff had received training in safeguarding adults and knew how to recognise and report any concerns or allegations of abuse. Appropriate risk assessments were in place.

Feedback indicated that there were sufficient numbers of staff to safely meet the needs of people. Staff told us they felt there were enough staff to safely meet people's needs.

Staff also received training in specialist areas relevant to the needs of individual people, such as positive behaviour techniques and epilepsy. Staff were provided with regular supervision and appraisal of their development and performance.

Staff spoke positively about their experiences working at the home and said that they received support from management. Teamwork was effective in the home.

Each person had a weekly time table of activities. These included a range of indoor and community activities and events. Activities included going to the day centre, shopping in town, meals out, a cinema night and a weekly music session.