Working at Rendlesham Care Centre
1a Suffolk Drive, Woodbridge, IP12 2TP
Operated by Aria Healthcare Group LTD
60 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive approachable management and positive culture, but staffing feels stretched with agency use and activities are still developing."
Safety & Risk
6/10
✓
We identified some concerns with infection control measures on our first visit, but these had been remedied by our second visit. We found some minor gaps in checks the service had carried out when recruiting staff.
Staff Culture
7/10
✓
People, relatives and staff told us the management team were supportive and approachable and there was a positive culture within the home. A member of care staff said, “The current manager is going an excellent job and it is, a happy place.”
Staffing Levels
5/10
!
Feedback from people regarding staffing levels was mixed... Most of the staff spoken with did not feel there were sufficient staff to provide the level of care and support they would like to. A member of care staff said, “It could be better. We do have agency but they are regular and they’re very good.”
Training & Dev
6/10
✓
Staff were well trained and competent in their roles. Staff told us they received good supervision and training. A member of staff said, “I’ve had good opportunities. They’re good with development.”
Management
7/10
✓
The registered manager was knowledgeable and enthusiastic about their service. They were very involved in the day to day going’s on in the home and knew every person living there well. Staff were very complimentary about the management and leadership in the service.
Programmes
5/10
!
A relative said, “They have just started to get activities in. They are not always suitable for everyone.”... Care staff told us that activities were improving now that new activities staff had been recruited.
Points to consider
Staff say there aren't always enough of them and sometimes agency covers shifts, making workloads feel stretched.
Most of the staff spoken with did not feel there were sufficient staff to provide the level of care and support they would like to. A member of care staff said, “It could be better. We do have agency but they are regular and they’re very good.”
Activities have only just restarted with new coordinators and aren't always suitable for everyone, so the role can involve a lot of routine care.
They have just started to get activities in. They are not always suitable for everyone. I’ve supplied books, puzzles for the home.”... activities were improving now that new activities staff had been recruited.
Only standard training and supervision mentioned, with no specialist courses or funded qualifications for career growth.
Staff were well trained and competent in their roles. Staff told us they received good supervision and training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews