Working at Renaissance Residential Home

Medicines were managed safely. There were effective systems to ensure medicines were ordered, stored, administered and monitored safely. An empowering culture encouraged positive risk taking.

One staff member... 'I feel it would be difficult to find a home where everyone is treated as 'family' or with a better working atmosphere.'

There was a very stable staff team and people and relatives told us they knew staff well. The registered manager ensured there were enough staff to meet people's needs.

The registered manager had an open-door policy and encouraged staff and people to come and talk to her whenever they wanted to. The provider worked shifts including nights at the service.