Last updated: 9 February 2026
"Good staff training, safety improvements and calm culture impress, although past safeguarding warnings and basic activities hold it back."
No longer in breach of Regulations 12 and 13 after improvements to medicines, risks, infection control and safeguarding processes.
Atmosphere calm and relaxed; people content with good staff interactions; staff felt more confident supporting people.
Staff had updated training on safeguarding, fire safety, falls, dementia support and medicines with competency assessments.
Registered manager in post; relatives reported the registered manager had been open and transparent about issues at last inspection and actions taken.
Staff arranged a variety of activities to encourage people to spend time in different areas and stay stimulated.
The manager got regulator warnings for problems with safe care and protecting people from harm, now fixed but shows past issues.
Warning Notices we previously served on the providers and the registered manager in relation to Regulation 12 Safe Care and Treatment and Regulation 13 Safeguarding
Staff do not always record safety checks like bedrail and air mattress settings.
We saw there were some gaps in the records. Further work is required to ensure all staff consistently record all of the checks they have completed.
Just basic variety of activities arranged by staff, nothing special or creative to make the job more varied beyond routine care.
staff had been trying to encourage people to spend time in various parts of the home and had arranged a variety of activities for people to join in
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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