Working at Regent Road
41 Regent Road, Stoke On Trent, ST1 3BT
Operated by Shelton Care Limited
16 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Well-led management with regular audits and risks well managed, but unclear staff retention and only standard training."
Safety & Risk
7/10
✓
Risks were well managed. The provider learned from previous accidents and incidents to reduce future risks. Arrangements were in place for the safe administration of medicines.
Staff Culture
6/10
✓
People, family members and staff were encouraged to feedback on the quality of the service. Staff meetings took place regularly.
Staffing Levels
6/10
✓
People told us there were enough staff on duty to meet the needs of people. Our observations confirmed this. The provider had an effective recruitment and selection procedure.
Training & Dev
6/10
✓
New staff completed an induction to the service and staff training was up to date. Staff were supported in their role and received regular supervisions.
Management
6/10
✓
The service was consistently managed and well-led. Regular themed audits were carried out and action plans were created for any identified issues.
Programmes
6/10
✓
Activities were tailored to people's individual needs and interests. People regularly attended work placements, events and activities in the local community, trips and holidays.
Points to consider
Staffing levels meet needs but no details on staff retention, turnover or agency use to show stable teams.
People told us there were enough staff on duty to meet the needs of people. Our observations confirmed this.
Only standard induction, up-to-date training and supervisions with no specialist courses or funded qualifications.
New staff completed an induction to the service and staff training was up to date. Staff received regular supervisions.
Varied activities like community trips and work placements but no dedicated coordinator or named specialist programmes.
Activities were tailored to people's individual needs and interests. People regularly attended work placements, events and activities in the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews