Working at Regent Residential Care Home
School Road, Worcester, WR2 4HF
Operated by Sanctuary Care Property (1) Limited
64 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive leadership and strong team morale, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Staff knew how to support people if they were at risk of harm or abuse... analysing any incidents such as falls, and how people's medicines were managed
Staff Culture
8/10
✓
'The best thing about working here is the team work and the residents. Morale here is very good.'
Staffing Levels
6/10
✓
People and their relatives said there was enough staff... 'There's always plenty of staff here.'
Training & Dev
6/10
✓
Staff told us they were not allowed to care for people until they had received the training they needed... The registered manager planned training for staff
Management
8/10
✓
One staff member said, '[Registered manager's name] is fantastic. She has time for residents and staff. You can go to her with any concerns.'
Programmes
5/10
!
One relative highlighted how much their family member enjoyed gentle exercise and card making. 'There's always something to do'
Points to consider
Only basic activities like card making, exercise, and gardening mentioned, no dedicated coordinator or specialist programmes to vary the role
gentle exercise and card making. 'There's always something to do'
Staffing is adequate with plenty on shift but no details on low staff turnover or agency use
'There's always plenty of staff here.'
Just standard training to meet resident needs, no specialist courses, funded qualifications, or career development
they had received the training they needed to care for people. The registered manager planned training for staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews