Working at Regent House Nursing Home
107-109 The Drive, Hove, BN3 6GE
Operated by Shafa Medical Services Limited
30 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Enough skilled staff and safe care practices, but some staff do not feel supported by managers or have specialist training."
Safety & Risk
6/10
✓
Staff had an awareness of safeguarding issues and were alert and quick to raise any concerns. We observed safe administration of medicines
Staff Culture
4/10
!
mixed feedback from staff about whether they were supported by the management team. Some told us they were well supported but others told us that they didn’t feel supported
Staffing Levels
5/10
!
there were enough qualified, skilled and experienced staff. Staff did work together well to provide safe care that met people’s individual needs
Training & Dev
4/10
!
Some people with learning disabilities were being supported in the service, however not all of the relevant specific training had been delivered to staff
Management
4/10
!
mixed feedback from staff about whether they were supported by the management team. Some told us they were well supported but others told us that they didn’t feel supported or given the opportunity to raise workplace issues
Programmes
5/10
!
we observed people taking part in activities. People, staff and relatives all confirmed that this had improved
Points to consider
The manager is there but some staff do not feel supported or able to raise workplace issues easily
mixed feedback from staff about whether they were supported by the management team. Some told us they were well supported but others told us that they didn’t feel supported or given the opportunity to raise workplace issues
Staff morale is mixed with some feeling they cannot speak up to managers
Some staff told us they didn’t feel able to voice their concerns openly. There were insufficient processes in place to support staff to speak up
Staff lack some specialist training like for people with learning disabilities
not all of the relevant specific training had been delivered to staff. This has been a statutory requirement for providers since 2022
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews