Working at Regency Court
Thwaites House Farm, Keighley, BD21 4NA
Operated by ADA Care Limited
22 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Good training and a positive culture where staff feel valued, but no registered manager and weak recruitment checks hold it back."
Safety & Risk
6/10
✓
Safeguarding events, accidents and incidents were reported, recorded and acted upon appropriately. Risks to people were assessed and managed well by staff.
Staff Culture
6/10
✓
Staff told us the manager and provider had made positive changes... 'It is working really well and a nice place to work' and 'There's a different atmosphere'.
Staffing Levels
5/10
!
There were enough staff deployed to meet people's needs and keep them safe, but further improvements were required to ensure the accuracy of application forms, employment history and verification of references.
Training & Dev
6/10
✓
Staff received the training and support they required to carry out their roles. Staff training was kept up to date as evidenced by the training matrix and staff supervision had taken place.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The manager present at the inspection had submitted an application to register.
Programmes
4/10
!
People were offered and joined in a range of activities. These included karaoke, card making, ball games, bingo, armchair exercises, pamper sessions and a quiz.
Points to consider
No permanent manager in post yet
At the time of our inspection there was not a registered manager in post.
Staffing is adequate but recruitment checks on new staff are not fully robust yet
Further improvements were required to ensure the accuracy of application forms, employment history and verification of references.
Only basic activities like bingo and quizzes, so the role is mostly routine personal care
Activities were taking place... karaoke, card making, ball games, bingo, armchair exercises, pamper sessions and a quiz.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews