Working at Regency Care Centre
140 Lilly Hill, Bury, M45 7SG
Operated by Lovett Care Limited
60 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management and stable staffing with good teamwork, but medicines records and staff files had shortfalls."
Safety & Risk
6/10
✓
We noted on one person's records, reasons for the refusal of medicines were not always documented and patches not checked daily in line with procedure. This was addressed with staff immediately
Staff Culture
7/10
✓
Staff spoken with felt there was good teamwork with shared responsibilities. One staff member said, 'Morale across the team took a dip (due to COVID), however the atmosphere is coming up.'
Staffing Levels
8/10
✓
the team was stable with numbers maintained 20% above the assessed staffing ratios. Staff spoken with felt there were enough staff available to support people.
Training & Dev
7/10
✓
opportunities for specialist training to support career progression was also available. This include the 'Care Home Assistant Practitioner role (CHAP)'
Management
7/10
✓
The staff and management are 100% approachable.
Programmes
6/10
✓
Designated activity staff were available... The service was introducing the 'Oomph programme', which helps equip homes in delivering quality exercise, activity classes & days out
Points to consider
Some medication records missed details like reasons for refused meds or daily patch checks, even though they fixed it right away.
We noted on one person's records, reasons for the refusal of medicines were not always documented and patches not checked daily in line with procedure.
Two out of five staff files lacked full references or interview records when first checked.
We found shortfalls on two files in relation to references and interview records. Further information was provided following the inspection visit.
Activities include a coordinator, trips, and events like Oomph but no staff trained in specialist therapies or standout innovations.
The service was introducing the 'Oomph programme'... Previously people had enjoyed a holiday in Fleetwood involving a trip to Blackpool and a visit to a local safari park.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews