Working at Redworth
Byerley Road, Shildon, DL4 1HQ
Operated by Shaftesbury Care GRP Limited
68 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel valued in a positive culture with strong management support, but medication records have gaps and staffing stability is unclear."
Safety & Risk
6/10
✓
Medicines were administered and stored safely. However, medicines records were not always completed correctly. Guidance for 'when required' medicines not always detailed.
Staff Culture
8/10
✓
Staff felt well supported... One member of staff told us, 'The home is a different home... I'm at home here now, it's like my home from home.' Another said, 'I wouldn't think twice about putting my mum in Redworth...'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs and support them safely. The registered manager reviewed staffing levels regularly.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff were supported to carry out their roles by regular mandatory training, supervisions and appraisals; training was up-to-date or planned.
Management
7/10
✓
The registered manager conducted regular quality checks and when issues were identified work was done to rectify them. Staff felt well supported with regular meetings, supervision and annual appraisal.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Provider employed two activity co-ordinators who arranged wide variety including pet therapy, school visits, trips; people spoke positively about activities.
Points to consider
Staff numbers are enough to keep things safe, but no info on agency staff use or team stability.
There were enough staff to meet people's needs and support them safely.
Medication records sometimes have gaps or unclear instructions.
medicines records were not always completed correctly.
Only standard training like safeguarding and supervisions, no specialist courses or funded qualifications mentioned.
All staff had received training in safeguarding that was suitable for their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews