Working at Redwood House Residential Home

Only basic activities like quizzes, crafts, and entertainers, no dedicated coordinator so the role is mostly routine personal care.

People enjoyed a variety of daily activities, such as quizzes and crafts. Visiting entertainers came in, and people celebrated a variety of notable days and told us how much they enjoyed these.

Only standard training and staff meetings, no specialist courses or funded qualifications.

Training courses for staff had been completed and staff used reflective groups to further understand people's health conditions better.

Staffing is adequate with low turnover but nothing special, no mention of minimal agency or unhurried personalised care.

There was a low staff turnover and people were supported by enough staff to meet their physical and social needs.