Last updated: 10 February 2026
"Enough staff to meet needs and strong safety practices, but no permanent manager and limited activities hold it back."
Per 2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and promoting safety through hygiene practices.
Per 2019 comprehensive inspection: Staff told us that the deputy manager was accessible to offer support and guidance.
Per 2019 comprehensive inspection: Sufficient numbers of suitably trained and experienced staff were on duty to meet people's needs at the time of this inspection. The staff rota demonstrated that this was consistent.
Per 2019 comprehensive inspection: Training was available to ensure that staff had up to date knowledge for their role. However, we identified one specific area of care that not all staff had received training.
Per 2019 comprehensive inspection: There was no registered manager in post at the service.
Per 2019 comprehensive inspection: Activities were made available within the service, however, one person and a family member commented that there was a lack of stimulation and recreational activity at the weekend.
No permanent manager in post, so leadership and oversight are not fully stable.
Per 2019 comprehensive inspection: There was no registered manager in post at the service.
Few activities especially at weekends, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: one person and a family member commented that there was a lack of stimulation and recreational activity at the weekend.
Some gaps in staff training for specific care areas, no mention of specialist development.
Per 2019 comprehensive inspection: we identified one specific area of care that not all staff had received training and awareness in.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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