Working at Redstacks
36 Heads Lane, Hessle, HU13 0JH
Operated by Redstacks Residential Home Limited
14 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.0/10
Key Finding
"Good staffing levels and a positive open culture, but no registered manager and training gaps hold it back."
Safety & Risk
3/10
✕
The provider had failed to appropriately assess and manage risks to people's health and safety. This was a breach of Regulation 12 (Safe care and treatment).
Staff Culture
6/10
✓
Morale within the service was good and the culture was open and relaxed. Staff told us they felt listened to and that the manager was approachable.
Staffing Levels
5/10
!
People we spoke with were happy with the staffing levels. On the day of our inspection, there were enough staff on duty to care for and support people.
Training & Dev
3/10
✕
There were shortfalls in training to enable staff to carry out their roles effectively in line with people's individual assessed needs. staff had not received training in the use of oxygen therapy.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
3/10
✕
People were offered opportunities to engage in social activities. The provider was in the process of developing an adapted activity programme to include peoples new interests.
Points to consider
No permanent manager in place, so leadership and oversight are weak.
At the time of our inspection there was not a registered manager in post.
Gaps in staff training, like no oxygen therapy training.
staff had not received training in the use of oxygen therapy.
Safety risks from poor equipment checks and weak learning from accidents.
Hoist servicing certificates had expired. There was minimal evidence to support learning lessons from accidents, incidents or falls.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews