Last updated: 9 February 2026
"Strong staff training and effective safety management, but no registered manager in place and mealtime staffing shortages need addressing."
Risks to people's health and safety were effectively managed... There had been improvements to the way people's medicines were managed... People now received their medicines in a safe way.
Staff spoke positively about the leadership and management of the service.
some staff told us they could do with more staff during mealtimes to ensure people who needed support were supported appropriately and in a timely way.
The providers training matrix showed a high level of compliance for all staff in topics relevant to the needs of people living at the service.
At the time of our inspection there was not a registered manager in post.
the provider had employed an activities co-ordinator who worked to ensure people could do the activities they wanted... quizzes, ball games and word games.
No permanent manager in place, so leadership oversight might not be fully stable yet.
At the time of our inspection there was not a registered manager in post.
Staffing is adequate but staff say they need more help during mealtimes.
some staff told us they could do with more staff during mealtimes to ensure people who needed support were supported appropriately and in a timely way.
Activities are regular with a coordinator but mostly basic quizzes and games, no specialist programmes.
people were supported and encouraged to take part in a wide range of activities. These included quizzes, ball games and word games.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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