Last updated: 9 February 2026
"Staff praised approachable managers and felt supported in a stable team with low turnover, although activities lack a dedicated coordinator and training remains basic."
Safe medication administration systems... staff trained and assessed as competent. Staff demonstrated good knowledge of risks... supported to take positive risks.
Staff told us they felt involved... Comments... 'I feel like the company are looking out for me internally and externally which is really nice', 'If I feel something needs doing... they will deal with it professionally'.
The service had a very low turnover of staff... There were sufficient staff to meet people's needs... staff were unhurried in their interactions with people.
Staff received training... Autism Awareness and MAPA®. Staff new to care were supported to complete the care certificate. Staff had regular supervision every three months.
Staff spoke positively about the management team. Comments included, 'I think [acting service manager's name] and [registered manager's name] are fantastic', 'They are both very approachable. I do feel that you are listened to here'.
People were supported to do activities... including eating out, shopping, cinema, bowling, swimming, holidays and days out at local attractions.
No dedicated activities coordinator or specialist programmes, just regular outings like cinema and bowling.
eating out, shopping, cinema, bowling, swimming, holidays and days out at local attractions.
Training covers basics like Autism Awareness and care certificate, but no funded higher qualifications or career paths mentioned.
Autism Awareness and MAPA® training... supported to complete the care certificate.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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