Working at Redhill Court Residential Care Home
77 Nearhill Street, Birmingham, B38 8JU
Operated by Sanctuary Care Limited
66 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Approachable managers who act on feedback and strong safety practices, but basic activities without a coordinator and monitored night staffing hold it back."
Safety & Risk
7/10
✓
Risks assessed with management plans; monthly analysis of incidents; minor medicines issues like pain patches and eye drops rectified immediately with no harm.
Staff Culture
6/10
✓
Positive feedback from staff about leadership; staff team demonstrated shared commitment to providing good care.
Staffing Levels
5/10
!
Enough staff were available to meet people's needs; management monitoring night staffing to confirm sufficient levels.
Training & Dev
5/10
!
Staff completed induction and ongoing training to provide effective care; staff said training helped them do their job well.
Management
7/10
✓
People and relatives spoke positively about the management team; registered manager approachable, talks to residents and acts on feedback like improving reception area.
Programmes
4/10
!
People happy with social activities like hair and nails done, painting, and listening to music.
Points to consider
Only basic activities like painting, hair and nails, no dedicated coordinator or varied programme to make the role more interesting.
People were happy with the social activities available... 'I like having my hair and nails done,' and, 'I like painting.'
Staffing is adequate with enough people on duty, but they are monitoring nights which suggests it is not always reliable.
Enough staff were available... The registered manager and area manager confirmed they were monitoring staff levels for days and nights.
Only standard induction and basic training, no specialist courses or funded qualifications for career growth.
Staff completed an induction when they started work and completed ongoing training to help them provide effective care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews