Working at Redford Court
7 Birt Close, Liverpool, L8 7SZ
Operated by Brain Injury Rehabilitation Trust
29 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Thoughtful management and engaging activities programmes, but occasional staffing shortages and delayed training."
Safety & Risk
7/10
✓
Effective systems were in place for the safe management of people's medicines. Effective safeguarding procedures were in place.
Staff Culture
6/10
✓
We observed and people and their family members told us there was a positive culture at the service that had enabled people to achieve good outcomes.
Staffing Levels
6/10
✓
Sufficient staff were available to meet people's needs. The majority of people told us that there was always enough staff available.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had completed an induction training programme and had regular supervision meetings.
Management
7/10
✓
The registered manager was open to our findings and gave a very thoughtful and thorough response to our feedback.
Programmes
7/10
✓
Per 2018 comprehensive inspection: Vocational trainer supported community work, rugby club visits, award-winning community projects, cooking skills, outings, church events.
Points to consider
Staffing is usually enough but some days there aren't quite enough staff on shift.
Other people's comments around the numbers of staff available included, 'Some days there is, some days there isn't, but they always see to my care promptly.'
Some staff training got delayed by COVID and is still being updated.
The registered manager had identified improvements needed in relation to staff training and awareness. Arrangements had been made for staff to update their training that had been delayed due to the COVID-19 pandemic.
Some records about people are not always written in a respectful way.
However, in some written records people were not consistently written about in a respectful and dignified manner.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews