Working at Redesdale Court

Activities programme runs basic events like trips, pamper sessions and entertainers but gets mixed feedback with some saying it needs improving, so the role might not always feel varied.

There was a planned activities programme in place. There was mixed feedback around activities provision. We received several comments that activities could be improved.

Only standard training and support for skills development mentioned, no specialist courses or funded qualifications.

There was a system in place to ensure staff were skilled, trained and supported. Staff told us they felt supported and were given the opportunity to develop their skills through training and support.

Some safety issues like medicines found on the floor a few times and people with dementia entering others rooms upsetting them.

We received feedback that one person’s medicines had been found on the floor on several occasions. 4 of the 13 people and relatives we spoke with told us that some people who were living with dementia, came into people’s rooms or displayed distressed behaviours which upset people.