Working at Reddington House
2 Park Avenue, Dover, CT16 1ER
Operated by LDC Care Company Ltd
5 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Staff feel supported and valued in a family atmosphere with strong training, but adequate staffing lacks retention details and activities miss a dedicated coordinator."
Safety & Risk
8/10
✓
2020 IPC inspection: We were assured the service were following safe infection prevention and control procedures... Per 2017: Staff had a clear understanding of safeguarding... People received their medicines safely.
Staff Culture
9/10
✓
Per 2017 comprehensive inspection: It was an inclusive and open service... much emphasis on a family atmosphere. Staff said, 'I love working here we get on so well as a team'... 'We are treated all the same, with equality and respect'.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: People and staff told us that there was always enough staff on duty... The staff rota showed that staffing levels were consistent to ensure people's needs were fully met.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: Staff talked about the amount of training... opportunity to complete work based qualifications... specialist training such as... autism... virtual dementia training... regular supervision and yearly appraisal.
Management
8/10
✓
Per 2017 comprehensive inspection: The registered manager led by example... Staff told us that they were fully supported by the manager and the company... Without exception staff felt supported and valued.
Programmes
6/10
✓
Per 2017 comprehensive inspection: People were involved in choosing their activities... staff had started social club... holidays of their choice, theatre trips, travelling to other towns shopping, cinema, swimming.
Points to consider
Staffing is adequate and consistent with rotas covering needs, but no details on low staff turnover or minimal agency use.
Per 2017 comprehensive inspection: People and staff told us that there was always enough staff on duty. The staff rota showed that staffing levels were consistent to ensure people's needs were fully met.
Varied outings, social club, and trips add interest to the day, but no dedicated activities coordinator or specialist therapeutic programmes.
Per 2017 comprehensive inspection: Staff had started social club to support people to meet their friends... People enjoyed holidays of their choice, theatre trips, cinema, swimming.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews