Working at Redcroft

Staff understood how to recognise poor care and abuse. Staff worked with people in identifying risks... Risks were assessed, monitored and regularly reviewed.

Staff told us staffing levels were good and people were well supported. We observed people receiving care and support in a timely way, staff having time to sit and talk with people.

Per 2018 comprehensive inspection: Staff had regular supervision meetings and annual appraisal meetings with the registered manager. Staff were trained in a system of positive behaviour management, accredited by a respected learning disability organisation.

Staff told us they were confident to share views and ideas and felt listened to. A staff member told us, "The registered manager's door is always open. We have an ideas folder and recently we had an Indian food day which everybody enjoyed."