Working at Redclyffe Residential Care Home
1 Pightles Terrace, Rushden, NN10 0LN
Operated by BPS Care Homes Limited
29 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive managers, long-serving staff and a happy team culture shine through, although routine activities and limited career training hold it back."
Safety & Risk
7/10
✓
Safeguarding alerts had been raised appropriately and clear records were maintained. Peoples' medicines were stored and managed safely by staff who had completed a range of medicine training.
Staff Culture
8/10
✓
Staff told us they were happy working at the service and felt supported by the management team. Staff told us, 'I enjoy coming to work here, there's nothing I'd change. It's a nice place to work,' and 'I've worked in a lot of care homes and this is the best; best for care, best for teamwork.'
Staffing Levels
8/10
✓
Many staff had worked at the service for a long time. A staff member told us, 'We don't use agency [staff], it's better for the residents, we get to know them and they us.'
Training & Dev
7/10
✓
New staff received an induction... Staff received additional training to meet specific needs, for example catheter care training. Staff received regular supervision and guidance.
Management
8/10
✓
Staff told us their manager was very supportive. Staff told us, '[Registered manager] is 'one of us', you can tell him anything.' and, 'I can take anything to [registered manager], queries or ideas, we work things out – I'm well supported.'
Programmes
6/10
✓
Redclyffe had a dedicated activities team who organised a range of activities for people to enjoy. This enabled people to take part in hobbies, pastimes and new experiences.
Points to consider
The activities team runs a range of regular events, but there are no specialist programmes or innovative approaches to make your shifts more varied and fulfilling.
Redclyffe had a dedicated activities team who organised a range of activities for people to enjoy.
Staff get induction, some extra training like catheter care, and regular supervision, but no funded qualifications or career development paths.
Staff received additional training to meet specific needs, for example catheter care training. Staff received regular supervision and guidance to support them in their roles.
Medicines are handled safely overall, but there was no formal system to record spot checks on staff skills until pointed out.
The registered manager completed regular spot checks to check staff competencies, however, there was no formal process of documenting this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews