Working at Redbrick Court
High Street, Stourbridge, DY8 5SD
Operated by SCL Care Limited
37 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Staff enjoy a positive culture with enough staffing and good training, but unsafe medicines storage and limited outings need improvement."
Safety & Risk
4/10
!
Medicines were not always stored safely. For example, the fridge temperature records showed that the temperature was consistently below the lower limit threshold... Whilst risks and causes of falling were identified, falls analysis needed to improve.
Staff Culture
6/10
✓
Staff consistently told us they enjoyed working in the home and we saw they were motivated... 'It's a pleasure to come to work, it's a lovely home; I like that staff attitude is positive'. Staff described an open culture.
Staffing Levels
6/10
✓
People and their relatives said there were enough staff to meet their needs... Occupancy numbers were low and they felt there were enough staff. The registered manager told us staffing levels were reviewed when people's needs increased.
Training & Dev
6/10
✓
Staff confirmed they had an induction to prepare for their role... A system was in place to monitor and plan staff training. Staff told us they had support and formal supervision had improved in frequency.
Management
6/10
✓
The management team had increased and staff felt positive about the way the service was run. The registered manager divided her time between other locations owned by the provider. Staff felt they would benefit from full-time leadership.
Programmes
5/10
!
People had access to planned and spontaneous activities which were displayed... arts and crafts, watching a film in the on-site cinema room, quiz, sensory garden room. People and staff said they would like opportunities to go out more.
Points to consider
Medication storage issues like wrong fridge temperatures and expired medicines mean handling meds isn't reliable or safe.
Medicines were not always stored safely. For example, the fridge temperature records showed that the temperature was consistently below the lower limit threshold since 1st December 2018... Expired items in the fridge and cabinet were not picked up on the monthly checks.
Activities are basic like arts, crafts, quizzes and using the cinema or sensory room, but no regular outings or special programmes.
People had access to planned and spontaneous activities... arts and crafts, watching a film... quiz... People and staff said they would like opportunities to go out more. The registered manager told us they were planning events.
The manager splits time between homes, so staff miss having full-time leadership on site every day.
The registered manager also oversees two other locations. Staff felt they would benefit from having full-time leadership in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews