Last updated: 10 February 2026
"Strong leadership, family-like culture and comprehensive training, although the activities programme lacks specialist or innovative approaches."
Staff had received training in safeguarding procedures and were aware of how to report concerns... medicines were managed safely... effective systems of infection prevention and control.
Staff told us they were pleased to work for the provider and enjoyed coming to work. 'We are like big family really. I do enjoy working here.'
People told us that the provider employed sufficient staff to meet their needs... staff had time to meet people's care and support needs without rushing. The registered manager kept staffing levels under regular review and adjusted them.
The provider maintained a comprehensive training programme... Staff told us, 'It's good quality training... We always seem to be training or refreshing'... regular supervision.
The registered manager provided strong, supportive leadership and was respected and admired by staff.
The activities coordinator organised a programme of daily activities... arts and crafts, 'move it mobility', a 1960's reminiscence morning, lunch at a local garden centre and a 'bake off'.
There is a part-time activities coordinator with varied events like arts, outings, gardening and concerts, but no specialist programmes or innovative approaches to make the role more fulfilling.
The provider employed an activities coordinator who worked four days each week. The activities coordinator organised a programme of daily activities and events to provide people with physical and mental stimulation. For October 2019, these included arts and crafts, 'move it mobility', a 1960's reminiscence morning, lunch at a local garden centre and a 'bake off'.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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