Working at Red Roof
Pinks Lane, Tadley, RG26 5NG
Operated by Community Homes of Intensive Care and Education Limited
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management and a positive open culture, but staffing shortages and irregular supervision hold it back."
Safety & Risk
8/10
✓
People remained safe at the service. Staff understood safeguarding procedures and said they would not hesitate to report any concerns. Medicines were managed safely ensuring people received their medicines as prescribed.
Staff Culture
8/10
✓
Staff told us that the management team had created an open culture within the home, where people and staff felt safe and confident to express their views. One staff member told us, 'It is an amazing place to work... I enjoy coming to work, it is all about the people that live here and I find it really rewarding'.
Staffing Levels
5/10
!
Two people told us at times they felt the home could do with more staff to enable them to go out when they wanted. Staff also told us at times they could do with more staff but said the service was safe. The registered manager told us they were actively recruiting staff and had six vacant posts.
Training & Dev
6/10
✓
Staff had received training on a range of subjects including positive behavioural support and autism awareness. Staff confirmed they received supervision with their line manager and found these useful. Although from looking at the supervision matrix this was not always at the frequency expected of the provider.
Management
8/10
✓
Staff told us the management team were supportive and approachable should they have any concerns. The registered manager and management team were highly visible within the home and provided clear and direct leadership to the staff.
Programmes
6/10
✓
People were encouraged to take part in a choice of activities outside the home such as swimming, attending college, going to gym, and visiting local shops, pubs, clubs and restaurants. One person liked to go litter picking... They were supported to go to garden centres and was now looking after the garden at Red Roof.
Points to consider
Staff numbers keep things safe but staff and residents say more would help with outings, and agency workers and vacancies mean shifts get stretched.
Two people told us at times they felt the home could do with more staff to enable them to go out when they wanted. Staff also told us at times they could do with more staff... The registered manager told us they were actively recruiting staff and had six vacant posts.
Training covers the basics and specialist needs but supervision is not regular for everyone, with some staff going months without a meeting.
Staff confirmed they received supervision with their line manager... Although from looking at the supervision matrix this was not always at the frequency expected of the provider. Some staff had a period of three months with no formal supervision.
Activities include outings and hobbies like gardening and gym but there is no dedicated coordinator yet so care staff have to cover them.
They had already successfully recruited to three of the vacant posts and were waiting for all the employment checks to be completed. This included two care staff and an activity co-ordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews