Working at Red Oaks Care Community

Medication temperature checks have gaps and staff sometimes don't follow infection control rules like changing PPE properly.

medicine room and fridge temperatures were not completed consistently and sharp boxes were not dated when opened... some staff were wearing the mask under their nose and some staff failed to change their PPE when redirected to another task.

Staffing is adequate but uses some agency workers, and they are recruiting to cut that down.

sufficient staffing levels made up of agency and permanent staff. The manager told us they were currently recruiting to reduce the use of agency staff.

Only basic group activities like singing and crafts with an activities coordinator, nothing specialist to make the job more varied.

Per 2022 comprehensive inspection: we saw the activities co-ordinator providing group activities in the communal lounge. Throughout the day there was singing, and craft projects being completed.