Last updated: 10 February 2026
"Supportive management, strong team culture, excellent training and activities, although staffing feels heavy on the dementia unit sometimes."
2022 IPC inspection fully assured on infection control, PPE, cleaning, outbreaks; per 2018: Strong safeguarding with champion, safe medicines with audits, risks managed, incidents reviewed.
Per 2018 comprehensive inspection: Staff said 'We have a good team and we support each other', 'Communications are good', enjoyed working there with high staff survey satisfaction.
Per 2018 comprehensive inspection: 'Duty rosters showed permanent staff covered shifts... staffing levels were adequate although they sometimes found the workload on the dementia unit heavy'.
Per 2018 comprehensive inspection: Staff received specialist training (dementia, end of life), professional courses, vocational qualifications, induction, regular supervision and appraisals.
Per 2018 comprehensive inspection: Staff said 'The senior staff have an open door policy and are very supportive' and described manager as maintaining 'a high profile'.
Per 2018 comprehensive inspection: Named '10.60.06' dementia programme and 'memory lane community'; varied activities with timetable, trips, performers, evaluations, life-changing events like staged wedding.
Staffing is adequate but can feel heavy on the dementia unit sometimes.
Per 2018 comprehensive inspection: staff told us staffing levels were adequate although they sometimes found the workload on the dementia unit heavy.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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