Last updated: 9 February 2026
"Staff feel happy and supported by approachable management with strong safety practices, but staffing relies on contingency plans and training is only standard."
Per 2021 targeted inspection: Assured provider using PPE effectively, accessing testing, preventing infections, policy up to date. Per 2019: Risks assessed and reviewed regularly; incidents used as learning.
Per 2019 comprehensive inspection: Staff were happy in their work and felt supported by the management team. Regular supervisions and meetings were completed to promote staff development.
Per 2019 comprehensive inspection: Staffing levels were consistently maintained. Contingency plans were in place to cover staff absence at short notice.
Per 2019 comprehensive inspection: Staff completed a comprehensive induction supported by a structured training program. Staff felt supported and received regular supervision meetings.
Per 2019 comprehensive inspection: Staff were happy in their work and felt supported by the management team. The registered manager is very approachable and professional.
Per 2019 comprehensive inspection: Activity coordinator and staff proactive in activities tailored to interests; wide variety including community-based activities; people said 'We do all sorts of things'.
Staff numbers stay steady but backup plans are needed when people call in sick, so shifts might feel stretched sometimes.
Staffing levels were consistently maintained. Contingency plans were in place to cover staff absence at short notice.
Only standard training like induction and supervisions, no specialist courses or help to get qualifications.
Staff completed a comprehensive induction supported by a structured training program... received regular supervision meetings to develop their practice.
Activities programme has a coordinator and variety like community stuff, but no standout specialist methods to make the job more interesting.
The activity coordinator and staff were proactive in finding out what interested people... great focus on community-based activities.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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