Last updated: 9 February 2026
"A family-like culture with approachable managers and good training in autism support, but staffing relies on agency workers and extra shifts while activities lack a dedicated coordinator."
All staff we spoke with had a good understanding of safeguarding procedures... Risk assessments were completed and reviewed regularly.
One staff member said, 'Everybody [people and staff] is just like one family. The service users come first'.
Staffing levels were maintained through staff 'picking up extra shifts' and occasional use of agency staff.
Specific training included introduction to autism, mental health and positive behaviour management techniques. Staff were supported by a positive behaviour support (PBS) specialist.
Staff were positive about the management team. Their comments included, 'Firm but fair, really approachable' and 'They are just such nice people here.'
People were supported to participate in activities they enjoyed and were interested in... regular visits to their local shop... cooking... college... tribute acts.
Staffing is adequate but uses occasional agency workers and relies on staff picking up extra shifts.
Staffing levels were maintained through staff 'picking up extra shifts' and occasional use of agency staff.
Activities are regular community outings and basic life skills like cooking, but no dedicated coordinator or specialist programmes.
People were supported to participate in activities they enjoyed... regular visits to their local shop and their favourite places to eat... developing life skills, such as cooking.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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