Working at Red Court Care Home & The Grove Care Home - Pudsey
Chapeltown, Leeds, LS28 7RZ
Operated by Castlegrounds Limited
103 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported and valued by strong management with good safety practices, but occasional short staffing causes waits and relies on agency workers."
Safety & Risk
7/10
✓
Accidents and incidents analysed monthly with learning implemented such as sensor equipment; minor record gaps like thickeners addressed immediately.
Staff Culture
7/10
✓
Staff spoke about their work and the service with pride and enthusiasm; they said they felt valued and supported well.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs but occasional waits when short staffed; spoke with agency staff member.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: staff training matrix showed mandatory training up to date, induction with shadowing, regular supervisions.
Management
7/10
✓
People and relatives had confidence in the registered manager and management team; staff were positive about the management team and said they felt supported well.
Programmes
6/10
✓
Per 2017 comprehensive inspection: dedicated activity coordinator ran varied programme including music and movement, baking, arts and crafts, jigsaws.
Points to consider
Staffing is adequate but you sometimes wait for help when short staffed and agency workers cover shifts.
One person said... occasional times they had to wait for support if the home was short staffed. Most relatives told us they had no concerns about staffing levels. Spoke with agency staff member.
Only standard mandatory training and supervisions with no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: training matrix included health and safety, fire safety, dementia awareness; staff received regular one to one supervision sessions.
Activities programme with coordinator is varied but basic like arts, crafts, music and baking, so role not super creative.
Per 2017 comprehensive inspection: activity coordinator provides music and movement, baking, arts and crafts; people engaged in knitting, crosswords, jigsaws.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews