Last updated: 9 February 2026
"Staff feel well supported in a positive culture with safe medicines management, but no registered manager in post and reliance on agency staff hold it back."
People's medicines were managed safely by staff... Staff understood how to safeguard people from abuse and neglect as they received training in this. The provider investigated accidents and incidents to check the right action was taken in response, to reduce a risk of reoccurrence.
Staff felt well supported by the manager and provider. The manager promoted a positive culture where people's individuality was respected and staff were supported to learn from any errors.
There were enough staff to support people safely and regular agency staff were used who knew the home. Recruitment was taking place to fill vacancies.
Per 2019 comprehensive inspection: Staff completed regular training. Records were kept of staff training so training needs could be easily highlighted... mandatory training covered subjects such as fire safety, food hygiene, infection control, dementia care and cognitive issues and safeguarding. In addition, staff received face to face training relevant to their role such as diabetes care and management and pressure ulcer prevention and management.
At the time of our inspection there was no registered manager in post. A new manager had been in post for several months and had submitted an application to register.
Per 2019 comprehensive inspection: The service employed one activities co-ordinator over five days a week... we observed people enjoying a reminiscing talk, making pottery... Puzzles were available... spending time in the garden and... positive feedback received from a garden party.
No permanent manager in post, even though a new experienced one has applied to register.
At the time of our inspection there was no registered manager in post. A new manager had been in post for several months and had submitted an application to register.
Staffing is adequate but relies on regular agency workers who know the home, and they are still recruiting to fill vacancies.
There were enough staff to support people safely and regular agency staff were used who knew the home. Recruitment was taking place to fill vacancies.
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff completed regular training... mandatory training covered subjects such as fire safety, food hygiene, infection control... In addition, staff received face to face training relevant to their role such as diabetes care and management and pressure ulcer prevention and management.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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