Working at Red Brick House

Staff numbers are enough for safe care but no info on team stability or agency use so shifts might feel stretched sometimes.

There were sufficient staff to support people safely.

Only basic training like infection control and equality covered, no specialist courses or help with qualifications.

They confirmed they had received infection control training. Staff had received training in equality and diversity

Manager is approachable but audits and spot checks need to happen more often to keep an eye on quality.

Governance was mostly effective, however we advised more frequent audits, and spot checks of the environment and people’s dining experience