Last updated: 10 February 2026
"Staff feel valued and supported with a proactive safety culture, but basic training and uncertain staff stability hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Lessons were learnt to continually identify and embed good practice.”
Staff told us they felt valued and supported by the management team. All staff commented they were encouraged to voice their opinions, ideas and suggestions.”
There were sufficient staff to support people safely. A person told us, “Staff are always there when you need them.”
They confirmed they had received infection control training. Staff had received training in equality and diversity.”
People, relatives and staff spoke positively about the service and management. The manager is very approachable, they are new here.”
People had access to activities and entertainment... “I have chats with the activities person.” ... singing and dancing, quizzes, outings, church service, local coffee morning.”
Staff numbers are enough for safe care but no info on team stability or agency use so shifts might feel stretched sometimes.
There were sufficient staff to support people safely.
Only basic training like infection control and equality covered, no specialist courses or help with qualifications.
They confirmed they had received infection control training. Staff had received training in equality and diversity
Manager is approachable but audits and spot checks need to happen more often to keep an eye on quality.
Governance was mostly effective, however we advised more frequent audits, and spot checks of the environment and people’s dining experience
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp