Working at Rectory Lodge
87 Rectory Road, Essex, SS13 2AF
Operated by Choice Support
12 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Staff feel supported with a solid rota for staffing, but no registered manager, weak risk assessments and missing training on choking are major concerns."
Safety & Risk
2/10
✕
People’s care plans and risk assessments did not consistently contain sufficient information to guide staff about the required actions to mitigate potential risks. For example, we found conflicting information regarding one person’s risk of choking.
Staff Culture
6/10
✓
Staff told us they felt supported by the management team, despite there not being a registered manager in post. Staff were positive about the prospect of a new registered manager and felt it would benefit the home.
Staffing Levels
5/10
!
The provider had a rota system in place to ensure sufficient staffing levels at Rectory Lodge. However, staff gave us mixed feedback regarding staffing levels. Some staff felt that there could be more staff available to help support people to access the community during the day.
Training & Dev
4/10
!
We reviewed training records and did not see evidence staff had received all the training they needed. For example, there was no evidence that staff had undertaken any training about supporting people with dysphasia (risk of choking).
Management
2/10
✕
There was currently no registered manager in post at Rectory Lodge, however staff told us they still felt supported with the current management support in place.
Programmes
3/10
✕
One person told us they were supported with activities such as crafts and therapeutic treatments. Staff told us some people were not always wanting to engage with community activities or activities within Rectory Lodge.
Points to consider
No permanent manager in place, so leadership feels temporary and inconsistent.
There was currently no registered manager in post at Rectory Lodge
Gaps in risk assessments and medication records put safety at risk.
conflicting information regarding one person’s risk of choking and no specific risk assessment in place for actions to take in the event of choking
Missing training on key risks like choking, even if promised soon.
there was no evidence that staff had undertaken any training about supporting people with dysphasia (risk of choking)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews