Working at RecoveryHub@EastLeeds
Seacroft Green, Leeds, LS14 6JL
Operated by Leeds City Council
37 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Strong leadership, positive culture and good training, but occasional staffing shortages and medicines management issues need attention."
Safety & Risk
5/10
!
Per 2018 comprehensive inspection: Inconsistencies in use of codes to record PRN medicines, reasons for refusal not always documented, stock balances not consistent, two tablets unaccounted for, some risk assessments missing for skin integrity.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said they felt well supported and valued in their role. They described a positive culture in the service and spoke with pride about how much they enjoyed their role.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Our observations showed there were sufficient numbers of staff... Two staff said there were sometimes staff shortages but this did not affect people's care. Relatives told us staff were busy and seemed stretched at times.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: All the staff received a seven-day induction based on this new recovery model of care. Staff spoke enthusiastically of the learning from this and how they put it into practice. Staff received supervisions and appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: All the staff we spoke with said the acting manager was an open, visible and approachable leader. One staff member said, '[Name of acting manager] is doing a brilliant job. Helps us all do our job well.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Community engagement worker organised varied activities including quizzes, knitting, exercise classes, bingo, crafts, board games, pet therapy, external entertainers and intergenerational projects with local schools.
Points to consider
Staffing is adequate but some care workers mentioned occasional shortages and relatives said staff seemed busy and stretched at times.
Two staff said there were sometimes staff shortages but this did not affect people's care. People's relatives told us staff were busy and seemed stretched at times, but always attended to their family members in a timely way.
Medication records had gaps like not explaining missed doses when people were out and some tablets unaccounted for.
There had been eight occasions when their medication had been omitted as they had not been present in the service. The records did not show what had been done to address or resolve this... two tablets were found but unaccounted for; no explanation had been recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews