Last updated: 9 February 2026
"A homely supportive culture, innovative recovery programmes, and strong management and training, although lack of details on staff retention prevents confirming stability."
Staff had received training on safeguarding adults from abuse. They were able to describe different types of abuse and told us they would report any concerns to the registered manager.
Staff described the culture of the home as, "Homely as close as you can expect to home" and "Open and friendly with a relaxed atmosphere. We are supportive and pro-active."
People who lived at the home told us that there were enough staff on duty to enable them to have support when they needed it, including support to access activities and appointments in the community.
Staff told us they had regular supervision meetings with a manager, that they felt well supported and that their views were listened to. The registered manager told us that staff also had clinical supervision with a clinical psychologist.
Staff told us the home was well managed. Comments included, "We have a good management and senior management team. This is a good company to work for" and "We are always developing. There is a good balance between managing the service and keeping it homely."
The service was outstandingly responsive to people's individual needs and wishes. This included offering a range of recovery based group work and innovative 'family work' sessions, such as 'hearing voices', sound therapy, equine therapy, creative art/music.
Staffing is sufficient for this small home with two staff on day shifts, but no details on staff retention or agency use to confirm exceptional stability.
On the day of the inspection we saw there were two staff on duty throughout the day, plus support from the deputy and registered manager. One member of staff 'slept in' during the night.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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