Working at Real Life Options - 96 Harrowdene Road
96 Harrowdene Road, Wembley, HA0 2JF
Operated by Real Life Options
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong safety and brilliant management with good training, although agency staff use and basic activities hold it back."
Safety & Risk
8/10
✓
Systems were in place to protect people from abuse... Appropriate staff recruitment systems... Personalised risk assessments were in place... People who used the service received their medicines safely.
Staff Culture
7/10
✓
Staff told us they felt able to speak up during staff meetings about issues... They told us they were kept well informed about up to date guidance...
Staffing Levels
6/10
✓
Staff told us that there were enough staff to ensure people were safe and their needs were met. During the inspection staff had time to engage with people.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had completed a range of training relevant to their role... opportunities for continued development... 'Training is good.'... confident it would be provided. regular supervision and appraisal.
Management
7/10
✓
Relatives told us, 'The manager is brilliant,' 'The manager is very good. He always phones to see how we are' and 'He [registered manager] is good. Any problems he helps to resolve them.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People participated in a range of social activities... trampolining, shopping, going to restaurants and day trips, and listening to music.
Points to consider
Staffing is adequate with enough people on shift, but they use agency workers when needed so the team changes sometimes.
Per 2019 comprehensive inspection: When there was a need to employ agency staff, arrangements were in place to ensure if possible, they were familiar with the service and people's needs.
Activities are basic like outings to shops and trampolining with no coordinator or special programmes to vary the daily routine.
Per 2019 comprehensive inspection: People participated in a range of social activities that met their needs and preferences. These included; trampolining, shopping, going to restaurants and day trips, and listening to music.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews