Working at Real Life Options - 96 Bishopton Road
96 Bishopton Road, Stockton On Tees, TS18 4PA
Operated by Real Life Options
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported by the manager and valued in a friendly atmosphere, but staffing lacks retention details and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
The provider had systems in place to help protect people from the risk of abuse. Staff recorded accidents and incidents and the registered manager reviewed these to identify any themes or trends.
Staff Culture
8/10
✓
There was a relaxed and friendly atmosphere in the service. Staff told us they felt valued and enjoyed their work.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Safe recruitment procedures were followed to help ensure suitable staff were employed.
Training & Dev
7/10
✓
People were supported by staff who had completed training to meet the specific needs of people who used the service. There was a supervision and appraisal system in place and staff told us they felt well supported.
Management
8/10
✓
Staff told us they felt supported by the registered manager. One staff member said, '[Registered manager] is always available his door is always open. [Registered manager] is a great manager.'
Programmes
6/10
✓
People took part in a variety of activities within the home. Staff also supported people to go out in the local community, have holidays and attend sporting events. A sensory area had been created.
Points to consider
Staffing levels are enough to meet needs, but no details on low agency use or high staff retention.
There were enough staff to meet people's needs.
Some varied activities like community outings, gardening, and a sensory area, but no dedicated coordinator or specialist therapeutic programmes.
People took part in a variety of activities within the home. Staff also supported people to go out in the local community, have holidays and attend sporting events. A sensory area had been created in one of the lounges.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews