Last updated: 9 February 2026
"Supportive management and strong safety practices, although activities and programmes along with training need improvement."
We were assured the service was following safe infection prevention and control procedures, to keep people safe. The home was clean and hygienic with high touch areas cleaned two hourly.
Staff told us, 'Management is good now at Wendover. The manager listens to us and we know we can approach her for any guidance or support.' Per 2018 comprehensive inspection.
Staffing ratios remained at appropriate levels to meet people's diverse, assessed needs. There were a minimum of five staff per shift during the day and two staff awake during the night. Per 2018 comprehensive inspection.
People benefitted from an appropriately trained staff team who were supported to understand people's individual needs. Specialist training was provided as and when required. Per 2018 comprehensive inspection.
Staff made comments such as, '...I feel supported by my manager' and, 'I have always felt very supported by my manager. I feel a valued part of the team...' Per 2018 comprehensive inspection.
People continued to be supported to participate in individualised, flexible activities including school attendance, community presence and participating in daily activities. Per 2018 comprehensive inspection.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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