Working at Reach Vale Road Chesham

Systems in place to safeguard people. Accidents and incidents appropriately responded to and reported. Safe medication administration systems in place, no gaps in records viewed.

Staff felt supported in their roles... Staff felt they worked well as a team despite the current staff vacancies. Relatives described communication with the home as excellent.

The home had five staff vacancies... regular agency staff were used to cover the vacancies. The required staffing levels were maintained. Staff felt the staffing levels were sufficient.

Staff had access to mandatory training such as health and safety, infection control... and specialist training in autism, learning disabilities and communication passports. Permanent staff enrolled on the care certificate.