Last updated: 9 February 2026
"Staff receive good training, supervisions and safe care in a supportive culture, but no registered manager and agency use for vacancies are concerns."
People received safe care. Risks to them were identified and managed... Safe medicines practices were promoted... incident investigations and monthly analysis.
Staff told us the acting manager was 'doing a good job'... senior staff were 'supportive, approachable and good listeners'.
Staffing levels were flexible to meet people's needs... two full time staff vacancies. Regular agency and the service's own staff were used to cover the vacancies.
Staff were suitably recruited, inducted, trained and supported... mandatory and specific training... training matrix... regular one to one supervisions.
The service did not have a registered manager since August 2018.
Each person had a person-centred programme of activities... attended college and an in-house college cookery course... football and singing clubs.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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