Working at Reach Ivy Cottage

People were protected from the risk of abuse. Risk assessments were in place... Medicines were managed safely.

Staff told us they felt supported through supervision and training. There was good teamwork at the service.

There were enough staff to provide the support people needed.

Staff were trained and supervised to make sure they met people's needs effectively. New staff completed the Care Certificate.

The service was managed well. Staff understood their responsibilities and worked together as a team.

People were supported with activities inside and outside the home. This included using local sports facilities, going to church and attending college and day opportunities.