Last updated: 10 February 2026
"Staff feel supported with good teamwork and strong safety from risks and abuse, but uncertain staff retention and basic training are drawbacks."
People were protected from the risk of abuse. Risk assessments were in place... Medicines were managed safely.
Staff told us they felt supported through supervision and training. There was good teamwork at the service.
There were enough staff to provide the support people needed.
Staff were trained and supervised to make sure they met people's needs effectively. New staff completed the Care Certificate.
The service was managed well. Staff understood their responsibilities and worked together as a team.
People were supported with activities inside and outside the home. This included using local sports facilities, going to church and attending college and day opportunities.
Staff numbers are enough but no details on low staff turnover or agency use to make shifts more stable.
There were enough staff to provide the support people needed.
Training covers basics like safety courses and Care Certificate but no specialist qualifications or career development.
New staff completed an induction before they worked unsupervised. New workers completed the Care Certificate.
Activities mean supporting outings and college but no dedicated coordinator or special in-house programmes.
People were supported with activities inside and outside the home. This included using local sports facilities, going to church and attending college and day opportunities.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp