Working at Rayner House

Recruitment files missing things like ID checks, photos, and work rights, though manager is updating them.

The staff recruitment records had not included a recent photograph, proof of identification checks, and their legal right to work in the UK. The registered manager noted the improvements needed and stated all staff photos were currently being updated.

Only basic activities like quizzes, crafts, and entertainers, no dedicated activities coordinator.

People enjoyed a variety of daily activities, such as quizzes and crafts. Visiting entertainers came in, and people celebrated a variety of notable days.

Only standard training completed, no specialist courses or funded qualifications mentioned.

Training courses for staff had been completed and staff used reflective groups to further understand people's health conditions better.