Working at Raynel Drive

Staff told us the management were open, honest and supportive. Comments included, 'The management have been great. They help and support me'

Staffing levels were sufficient to meet people's needs and robust recruitment processes were in place to ensure people were of suitable character.

All staff received training, which provided them with the skills and knowledge to care for people accessing respite care... service specific training was also encouraged. For example, staff had received diabetes training.

The manager and team leader were honest and open. Staff told us they felt supported and felt confident to raise any concerns.

People accessing the service were supported to participate in activities... The provider had a car which meant people could do activities outside of the local area... culture awareness day which included foods from around the world, Bangladesh dancing... athletics day... Pride event.