Working at Rawleigh House
The Avenue, Sherborne, DT9 3AJ
Operated by Encompass Care Organisation UK
7 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Well-regarded leadership and a supportive family-like culture, although activities are basic without specialist programmes or a dedicated coordinator."
Safety & Risk
8/10
✓
Staff demonstrated a good understanding of the signs and symptoms that could indicate people were experiencing abuse or harm. Staff knew how to raise concerns internally and to external agencies... People's risks were assessed, monitored and regularly reviewed... Staff recognised accidents and incidents and reported them appropriately.
Staff Culture
9/10
✓
There was an open and supportive culture at the home. Staff told us they felt supported and encouraged to take on new skills and qualifications... Staff comments included: 'Warm and welcoming', 'It's like a big family everyone helps everyone no one has to struggle in their work'
Staffing Levels
7/10
✓
The numbers and skills of staff matched the needs of people using the service. People were supported by a consistent group of staff some of whom had been at the home for a considerable time. Although agency staff were sometimes required to cover sickness these staff had a good understanding of people's needs.
Training & Dev
7/10
✓
Staff told us they felt supported and encouraged to take on new skills and qualifications. Staff told us, 'When I go back to work I will be learning to be a key worker for one person', 'I know the options are there to progress forward' and, 'I am reaching the end of my [name of qualification], [registered manager] has actively encouraged, supported and enabled me to do this.'
Management
8/10
✓
The registered manager was held in high regard by relatives and staff. They also had a good rapport with the people living at Rawleigh House.
Programmes
6/10
✓
The home understood the benefits of establishing links with the wider community. A summer fête was held last year and people from the surrounding area were invited. Another fête is planned for this year. Some people from the home went to a local day centre which was previously only attended by older people.
Points to consider
No activities coordinator or specialist programmes mentioned, just basic community outings and events like fetes and day centre visits.
A summer fête was held last year and people from the surrounding area were invited. Another fête is planned for this year. Some people from the home went to a local day centre which was previously only attended by older people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews