Last updated: 10 February 2026
"Strong leadership and a positive family-like culture where staff feel supported and proud, although occasional agency use and limited specialist training need attention."
People were protected from the risk of abuse... Risks to people were appropriately assessed... Medicines were managed safely... open culture... Incidents were thoroughly investigated.
There was a positive culture... Staff were proud to work at Rawcliffe Manor... described the home as 'one big family.' Staff comments included... 'I adore my job...'
There were enough staff to support people safely... We are never short staffed. If there is sickness then staff are given the opportunity to pick up the shift, if unable to then it either goes out to agency or management get stuck in and will cover.
Staff received a good range of relevant training, and this was kept up to date... regular supervisions and appraisals. Staff had also introduced a 'Work Mums' scheme.
The service was well-led, with a passionate and motivated management team... staff felt supported. The provider was committed to continuous learning and improving care.
Staff were passionate about offering varied activities... 'Together We Can Make It Happen'. This project... Technology was used... large touchscreen table... Regular religious services.
Agency workers sometimes cover sickness shifts when other staff cannot pick them up.
if unable to then it either goes out to agency or management get stuck in and will cover.
Training is good and up to date but no funded specialist qualifications or career pathways mentioned.
Staff received a good range of relevant training, and this was kept up to date... If staff requested further training, the provider would arrange this wherever possible.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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