Working at Ravenswood House
Lansdown Road, Cheltenham, GL50 2JA
Operated by Associated Care Solutions Limited
10 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by approachable management and enjoy a family atmosphere with stable staffing, but basic training and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: 'We were assured that the provider was using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed... infection prevention and control policy was up to date.'
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'Staff spoke of the "family" feel at the service.' 'I come to work with a smile and I leave with a smile.'
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'There were enough staff on duty to meet people's needs. Staff turnover is pretty good. I also do shifts and I do nights quite often.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'New staff completed a twelve-week induction period during which they completed the care certificate.' Staff had regular supervision sessions.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff spoke highly of the registered manager. '[Registered manager] is easy to get along with, easy to talk to, approachable. I feel very supported'
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'People had a wide range of activities they chose to take part in... snooker, a garden scheme... discos, and art group... volunteer position.'
Points to consider
Just standard induction training and care certificate, no specialist courses or paid qualifications to build skills.
New staff completed a twelve-week induction period during which they completed the care certificate.
Varied group activities and outings run by staff, but no dedicated activities coordinator or special programmes to make days more interesting.
People had a wide range of activities they chose to take part in such as snooker, garden scheme, discos, and art group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews