Working at Ravenstone Care and Rehabilitation Home

Medication records had issues like missing signatures, poor storage, and one signed off as overdose, plus two safeguarding incidents not reported to authorities.

one person's MAR record had been signed incorrectly on three days suggesting the person had been given too much of their medicine... two incidents which had not been reported to the local authority safeguarding team.

Audits missed safety problems like risk gaps and medication errors, showing oversight is not strong enough.

Auditing systems for managing risk were sometimes ineffective as they had failed to identify concerns we found.

Some staff said morale is low with poor teamwork and lack of consistency.

Morale is poor. No one works together any more. There is a lack of consistency.