Last updated: 10 February 2026
"Approachable management and positive culture ensure safety with a regular team, but basic training and no staff comments on easy workloads hold it back."
People were safe from the risk of abuse. Risks to people were appropriately assessed and managed. The provider had a robust system to record and analyse incidents.
There was a positive culture which encouraged staff to report any safety concerns. One staff member told us, We have monthly and daily handovers which is good.
There was enough staff to keep people safe. Relatives were assured that a regular team supported their loved ones.
We looked at 3 staff files in relation to recruitment, induction and supervision. Staff had completed safeguarding training and medicines training with competence regularly assessed.
The registered manager engaged well with people, relatives and staff; feedback was used to shape the service. The registered manager was described as approachable.
Staff numbers are enough for safe care with mostly the same team, but no comments from staff on easy workloads or time for personal care.
There was enough staff to keep people safe. Relatives were assured that a regular team supported their loved ones. One relative told us, It's mostly the same staff which helps the residents.
Training covers basics like harm protection and medication skills plus induction and supervision, but no specialist courses or career growth mentioned.
Staff had completed safeguarding training and knew what actions to take. Staff had completed medicines training and their competence to administer medicines safely was regularly assessed. We looked at 3 staff files in relation to recruitment, induction and supervision.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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