Working at Ravenscroft Rest Home Limited

Safeguarding training was provided annually and updated. Risks were assessed in detail and monitored. People received their medicines safely by trained staff.

A staff member said, 'We feel fully engaged as a staff team to contribute to the running of the home.' A relative said, 'It has a family feel to the home and you can see everybody is committed to do their best for the residents.'

One staff member said, 'The training is first class, and the manager supports us always to attend courses to improve.' Each staff member had been provided with a training programme which was ongoing throughout 2023 and 2024.

The registered manager was visible in the home. They worked directly with people living and working at Ravenscroft and led by example. A relative said, 'It has a family feel to the home and you can see everybody is committed.'