Last updated: 9 February 2026
"Strong leadership, excellent training and a family culture, but no activities programme and uncertain staff retention hold it back."
Safeguarding training was provided annually and updated. Risks were assessed in detail and monitored. People received their medicines safely by trained staff.
A staff member said, 'We feel fully engaged as a staff team to contribute to the running of the home.' A relative said, 'It has a family feel to the home and you can see everybody is committed to do their best for the residents.'
Sufficient staff were deployed to ensure people were cared for. One person said, 'If I press for help, they are here soon enough. You never have to wait long there are always plenty of staff.'
One staff member said, 'The training is first class, and the manager supports us always to attend courses to improve.' Each staff member had been provided with a training programme which was ongoing throughout 2023 and 2024.
The registered manager was visible in the home. They worked directly with people living and working at Ravenscroft and led by example. A relative said, 'It has a family feel to the home and you can see everybody is committed.'
No activities, engagement programmes, creative approaches, or activities coordinator mentioned; report describes only routine personal care, safety, training, and meals.
No activities programme or coordinator mentioned, so the role is mostly routine personal care like helping with washing, dressing, and meals.
No activities, engagement, or creative approaches mentioned at all in the report.
Staffing is adequate with enough people on shifts, but no details on staff staying long-term or using few agency workers.
There were sufficient staff to care for people.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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